Payments, delivery and returns
Answers about equipment, payment, delivery, installation and returns.
Which payment methods do you accept?
Pay securely by credit or debit card. Affirm and Klarna offer payment plans for eligible personal equipment purchases. Checkout shows the methods available for your order.
Can I finance my purchase?
Yes. Choose Affirm or Klarna at checkout for eligible personal equipment purchases. Review your payments and terms before accepting. For contractor-managed installation projects, ask about BetterPowered Capital. Financing is subject to eligibility and approval.
Can I place an order?
Yes. Add the equipment to your cart and complete secure checkout on the website or in the app. Review your delivery address, taxes, total and return terms before paying.
What do these prices include?
Prices are in US dollars for the equipment shown. Standard shipping is free for eligible U.S. delivery addresses. Sales tax and your final total appear at checkout before payment. Installation is quoted separately.
Is installation included?
Installation is separate. You may use your own qualified electrician or ask BetterPowered about coordination where coverage is confirmed. Buying equipment does not assign an installer.
How do I choose a battery or solar panel?
Compare the published specifications, then review the devices, voltage, starting demand and connection you need. Solar panels also require compatible input limits and cables. The guide and calculator estimate energy from reference appliance profiles; equipment and installation still require review.
Where do you deliver?
We deliver to supported U.S. addresses. Enter your delivery address at checkout to confirm coverage. Standard shipping is free for eligible orders and usually takes 3 to 7 business days; equipment may arrive in separate shipments.
Can I buy from Latin America?
Yes, Anker SOLIX and Emporia equipment. We deliver to your freight forwarder in the US, and you arrange transport and import with them. BLUETTI equipment is sold for use in the United States only.
Pay with USDT by invoice
Choose your equipment in the Store and request USDT payment from its product page or your cart. We email your invoice after confirming availability, delivery, tax and the final total. Follow the currency and network shown on the invoice.
Shop equipmentYour account and orders
Use your BetterPowered account to follow Store orders and continue your home plan in Fieldbook.